Get full control over your Maintenance
Maintenance might be tricky as it requires to do all the task at proper time and focus more on proactive inspections and services
GUEST REQUESTS
Seconds to notify and minutes to fix if something doesn't work for guest
Modern process to deal with guests issues:
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Guest notify reception
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Reception create the task in Teamatix in less than one minute from template
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Engineering service receives the task immediately on mobile application
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Engineer fix the issue according to standard and change the task status on each step
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Reception monitors each phase of fixing process and can do follow-up to guest once the task is closed
Benefits of modern process:
Immediate involvement of right specialists to fix the issue
Process transparency for all involved departments
Seconds to create new task in system
Ability to request and collect extra details like comments and photos
Timely follow-up to guest
1. Task creating from template in few clicks
2. Task creating from template in few clicks
3. Task creating from template in few clicks
100+ Engineers and specialists in hotels use us every day
The List of features
Task manager
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Scheduling
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Documents
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Automation
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PROACTIVE MAINTENANCE
Win against any kind of outages with proactive inspections
Modern process to establish proactive maintenance:
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Create scheduled tasks with daily, weekly, monthly cadence
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Add detailed check-list for each inspection task
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Be sure that task will be trigged exactly as planned
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Monitor the executing and build report with just few clicks
Benefits of modern process:
Be 100% compliant with standards by using detailed check-lists
Detailed reporting out of the box
Don't need to remember to start repeated tasks on complex schedule
1. Task creating from template in few clicks
2. Task creating from template in few clicks
3. Task creating from template in few clicks
INCIDENTS AND BREAKAGE MANAGEMENT
Collect any type of issues from staff members just as it is investigated
Modern process to manage any issues in hotels:
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Any staff member can create new task to fix the issue on the fly from mobile device
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Created task easily routed to right specialist
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Assigned specialist change task's statuses as he/she is progressing with execution
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Teams and Leads have full view on open tasks and statistics
Benefits of modern process:
Immediate involvement of right specialists to fix the issue
Ability to request and collect extra details like comments and photos
Issues and breakages appear in the system as soon as they are detected
No more forgotten issues due to human factor
1. Task creating from template in few clicks
2. Task creating from template in few clicks
3. Task creating from template in few clicks
Peter Branenbug | FrontDesk Manager
We get excellent reviews and engaged team.
Solving guest and operations issues our team mentions that Teamatix is a very useful tool for sending and monitoring tasks, increasing communication between departments. All the tasks are fulfilled within deadlines due to brand standards.
TRIPLE BRAND
CLUSTER LEVEL
Join us and forget about mistakes
Take a Look at Our Special Deals
Discover more cases
Maintenance
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HR team
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Head of departments
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VP of operations
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